Careers

The Role

As a Post Completions Executive, you will play a crucial role in ensuring all post-completion matters are handled efficiently and accurately. You will be responsible for managing the administrative tasks required after property transactions have completed, ensuring compliance with regulatory requirements and maintaining excellent client service.

Key Responsibilities

✅ Submitting SDLT (Stamp Duty Land Tax) returns and ensuring payments are processed within HMRC deadlines
✅ Registering property transactions with the Land Registry, ensuring accuracy and compliance
✅ Handling requisitions from the Land Registry and liaising with conveyancers to resolve any issues
✅ Managing post-completion files, ensuring all necessary documents are processed and stored correctly
✅ Dealing with lender and client queries regarding registrations
✅ Ensuring prompt and accurate closure of files once all post-completion tasks are completed
✅ Maintaining compliance with legal and regulatory requirements, including AML and GDPR policies
✅ Liaising with solicitors, clients, mortgage lenders, and third parties to ensure a smooth process
✅ Keeping up to date with legislative and regulatory changes affecting post-completions work

About You

✅ Previous experience in a post-completions or conveyancing support role is essential
✅ Strong understanding of Land Registry processes, SDLT submissions, and mortgage lender requirements
✅ Excellent attention to detail and ability to manage high volumes of work efficiently
✅ Strong communication skills, with the ability to liaise effectively with clients and third parties
✅ Ability to work independently and as part of a team in a fast-paced environment
✅ Strong organisational skills and a proactive approach to problem-solving
✅ Experience using case management systems and digital submission platforms

What We Offer

✨ A supportive and collaborative team environment
✨ Competitive salary based on experience
✨ Career development opportunities and ongoing training

If you are a detail-oriented and proactive professional with a passion for conveyancing, we would love to hear from you!

Job Type: Full-time

Pay: From £30,000.00 per year

Benefits:

• Company events
• Company pension
• Employee discount

Experience:

• Post Completions: 1 year (required)

🏢 About Chapter Law

We’re a modern, client-first residential conveyancing firm. We believe in clear fees, plain English, realistic workloads, and supporting our people properly with the systems, teams, and culture to back it up.

✨ Sound like your kind of place? Apply now and let’s have a chat. No legal waffle. No pressure. Just a conversation.

🚀 The opportunity

As our Head of Legal Practice, you’ll provide strategic legal leadership while ensuring the firm continues to meet the highest regulatory and professional standards.

Working alongside the senior leadership team, you’ll shape how we deliver legal services, improve quality, manage legal risk, develop our people and raise standards across the business.

You’ll have the autonomy to influence key decisions, embed best practice, challenge constructively and create an environment where exceptional client service is simply how we operate.

You’ll also work closely with the wider leadership team to support sustainable growth while ensuring legal excellence remains at the heart of everything we do.

If you’re passionate about developing people as much as delivering technical legal excellence, this is an opportunity to make a genuine, lasting impact.

How You’ll Make an Impact

As our HOLP, you’ll:

• Lead the firm’s legal and regulatory compliance as the appointed Head of Legal Practice (HOLP).
• Set the standard for legal excellence, ensuring compliance with CLC requirements and professional obligations.
• Shape the firm’s legal governance, policies and risk management framework.
• Drive continuous improvement across legal operations, quality assurance and client outcomes.
• Provide expert legal guidance and strategic advice to colleagues across the business.
• Develop, coach and inspire a high-performing legal team, creating an environment where people can thrive.
• Build a culture of accountability, collaboration and continuous learning.
• Lead regulatory audits, manage legal risk and oversee complaints where required.
• Partner with senior leaders to improve operational performance, support sustainable growth and deliver an outstanding client experience.
• Help shape the future direction of Chapter Law through strong leadership, sound judgement and a commitment to excellence.

🏢 Who we are

At Chapter Law, every move tells a story. We’re here to help our clients turn the page with confidence.

We’re an award-winning, CLC-regulated specialist conveyancing practice, recognised as the 2025 ESTAS Best in County Conveyancer for the West Midlands. Our reputation has been built on expert legal advice, exceptional client care, clear communication and a straightforward, personal approach to residential conveyancing.

We believe buying or selling a home deserves more than legal expertise. It deserves proactive communication, genuine support and people who truly care. That’s why our promise is simple:

• Explain things clearly.
• Keep clients informed at every stage.
• Treat every move as if it were our own.

As we continue to grow, we’re investing in our senior leadership team. We’re looking for an exceptional Head of Legal Practice (HOLP) to help shape the future of Chapter Law.

This is far more than a compliance role. It’s an opportunity to influence strategy, strengthen legal excellence, develop high-performing teams, drive continuous improvement and play a defining role in the firm’s continued success.

🛠️ What you’ll be doing

You’re an experienced legal leader who combines exceptional technical expertise with a genuine passion for developing people and building high-performing teams.

You enjoy influencing positive change, making sound commercial decisions and creating an environment where colleagues can perform at their very best.

You’ll bring:

Excellent organisational skills, attention to detail and problem-solving ability.

Eligibility to act as a CLC Head of Legal Practice (HOLP).

Significant experience in residential conveyancing.

Proven leadership experience within a legal environment.

Excellent knowledge of CLC regulation, compliance and risk management.

Strong commercial awareness with sound judgement.

The confidence to influence, support and constructively challenge senior stakeholders.

Outstanding communication and relationship-building skills.

A collaborative leadership style with a passion for developing others.

🎁 What’s in it for you

This is an opportunity to join a business with ambitious plans where your expertise will genuinely influence its future.

In return, we offer:

• Competitive salary of £70,000–£80,000
• Performance-related bonus scheme
• A genuine leadership role with significant autonomy and influence
• The opportunity to shape the future of an award-winning conveyancing practice
• 28 days’ holiday, inclusive of bank holidays
• Private medical insurance
• Company pension
• Ongoing professional development with funded CPD
• Employee referral programme
• Company events

👀What we’re looking for

We’re looking for a leader who shares our commitment to excellence, values people as much as performance and wants to play a defining role in the next stage of Chapter Law’s journey.

If you’re an experienced HOLP looking for more than another compliance position, this is your opportunity to join a firm where your expertise, leadership and ideas will make a genuine impact.

🚀 The opportunity

A conveyancing job that won’t burn you out

Yes, really.

At Chapter Law, you’ll work with a genuinely capped caseload, an onboarding team and dedicated post-completion support. That means you can focus on doing great conveyancing, without juggling everything alone or battling unrealistic workloads.

If you’re experienced, client-focused, and ready to enjoy your job again, this could be a great fit.

The good stuff (the bit everyone looks for)

• Salary of £40,000–£50,000, depending on experience
• Genuinely capped caseload with realistic, manageable workloads
• Structured onboarding and training to set you up properly from day one
• Dedicated post-completion team support, so you can focus on legal work
• Performance bonuses and company work trips
• Your birthday off, fully paid
• Qualification support if you’re not already qualified
• A solid company pension to support your long-term future
• Sick pay
• Employee Assistance Programme with 24/7 confidential support
• Referral bonuses for recommending great people
• Casual dress
• Regular company socials and events
• Employee discounts
• Bereavement leave when you need it most

🛠️ What you’ll be doing

• Managing residential sales, purchases, and remortgages from start to finish
• Investigating title issues, legal risks, and fraud checks
• Keeping clients, agents, lenders, and solicitors fully informed
• Managing completions and secure fund transfers
• Working closely with the post-completion team on registrations and file closures
• Handling stamp duty submissions
• Supporting junior team members when required

👀 What we’re looking for

• Solicitor, Licensed Conveyancer, or CILEX qualified
• Minimum of 3 years’ PQE managing your own conveyancing caseload
• Experience across freehold, leasehold, new build, and shared ownership
• Strong communication, organisation, and client-care skills
• A proactive and risk-aware approach
• Experience using Leap CRM is a bonus

⚖️ About Chapter Law

Chapter Law is a modern, client-focused residential conveyancing firm. We believe in clear pricing, plain English, realistic workloads, and supporting our people properly so they can do their best work.